As a contracted chef on the Foodom platform, once you have approved an order, the appointment and the client are now yours to skillfully communicate with regarding all details.
If you need to cancel or re-schedule the appointment due to conflicts illness etc, it is up to you to make all the arrangements in a timely fashion. This means utilizing your professional interaction to contact the client and make all the proper arrangements.
It is very important to keep in mind that customers may have already purchased the ingredients for your appointment and it is imperative that you provide enough notice to make additional arrangements if you need to change or cancel the appointment.
If an emergency arises and you are unable to successfully connect with the customer to make different arrangements, only then should you reach out to FOODOM concierge services to support you.
Contact info - tel:415-766-0038 /Mayumi@myfoodom.com
Cancel Appointment
Re-schedule Appointment
Contact Client First
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